How do you ship?
We use UPS, FedEx, and the US Postal system to ship our products. We will try to ship your order by the shipper you prefer but reserve the right to change shipping methods to lower your cost or to comply with shipping regulations. 2nd Day or Next Day Shipping is available within the United States at an additional cost. Orders to Hawaii and Alaska must either go through express shipping or the mail. Please use a physical address for all non-postal options. All express shipping options must be received by 3:00 PM CST, Monday-Saturday .
Reload Powder will be charged a $20.00 hazardous materials fee if shipped by 2nd Day or Next Day Air.
Overweight Items and Packages: Overweight Package Changes – Due to a recent change in shipping policies from both FedEX and UPS, packages shipping over 50lbs will incur a $12.00 Surcharge.
How accurate are the expected dates for items that are on order?
Date estimates concerning certain arrival dates for items are based on the historical shipping data for each specific manufacturer. Please keep in mind that these dates are estimates and that they may not always be accurate due to unforeseen circumstances.
Can I ask for specific packaging?
If you have a specific packaging request we will do our best to accommodate your packaging preference. Please call customer service at firstname.lastname@example.org to make these requests.